This privacy policy sets out how Customkit Buildings Ltd collects, uses and protects your information.

In this Privacy Policy the words “us”, “we” or “our” refer to Customkit Buildings Ltd (New Zealand registered company number 878618). Customkit Buildings Limited is a supplier of goods and services related to its customers (together, "Services"). This Privacy Policy applies to users of the Services and any other user that participates in any form of the Services.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our website – http://www.customkit.co.nz

We recognize that users of this website may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy has been developed to address those concerns and may be updated from time to time to reflect changes in the law or changes in the use of personal information.

Please rest assured that Customkit Buildings Ltd is committed to protecting your privacy in accordance with the Privacy Act 2020.

Your use of this website indicates to us that you have read and accepted our privacy practices, as outlined in this Privacy Policy.

What Information do we collect?

When you visit our website, you may provide us with two types of information:

1. Personally identifiable information relating to you; and

2. general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse the website.

The type of personal information we collect or which we may hold about you may include, but is not limited to:

• Your name, address, phone number, email address, credit checking information, proof of identification, purchase, billing and shipping information, account authentication information, interactions with us, location of your proposed building site, specific requirements for your project;

• Our system usage information including answers to questionnaires, responses clicked and features used;

• Any other personal information that is reasonably required by us to carry on our business.

We also collect aggregated data. This information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.

In some cases, if you choose not to provide us with requested information, you may not be able to access all of our website’s content or services.

Purpose of Collection of Your Personal Information

We only collect information that is necessary for the purposes of the Services, including to assess credit worthiness, to facilitate supply of goods, to assist and provide proper delivery of goods and other Services, for warranty purposes, to arrange or process payments, for our promotional, marketing and or Service improvement purposes; or required for compliance with a legal obligation to which we are subject.

How we Collect Your Personal Information

We collect your personal information in the following ways:

• When we receive information you provide, including by email or via our website;

• When we collect information publicly available on the internet;

• When we collect tracking information collected using cookies; and

• When we verify identity and other information provided by you.

How do we use Cookies?

“Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Cookies do not contain personally identifying information.

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website.

Information gathered through Cookies and web server logs may include date and time of visits, pages viewed, time spent at our website. With this information we can do the following:

• Track traffic patterns to our site

• Ensure that the most relevant content is being shown

Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies but it is possible that some parts of our website will not operate correctly if you disable cookies.

How do we use the information that we collect?

Your personal information may only be used by us under the following circumstances:

• to contact you, or your referees;

• to identify you and for the operation and maintenance of your account with us;

• to enable us to provide and operate the Services to you;

• dealing with requests, enquiries, complaints, technical and applications support and other customer Services;

• to analyse the website and information about users, diagnose problems, analyse trends, improve the features and usability of the Services and better understand and market to our customers and users, to improve our content and Services;

• to keep you informed about the Services, features and offers we think you may find useful or which you have requested from us, to better understand your needs or to sell or market additional Services to you;

• to comply with any legal, government or regulatory obligation;

• to keep the Services safe and secure.

We may use your personal information for other purposes which are directly related to those above, as would reasonably be expected by you.

We use your personally identifiable information to provide you with the information or content that you have requested, and, in some cases to contact you about our promotions, features or services that may be of interest to you. If you no longer wish to receive promotional information from us you may opt out at any time by emailing us directly at enquiries@customkit.co.nz.

We use non-identifying aggregate information collected on our website to better understand your use of the website and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our website.

We will not share the personally identifiable data we collect with third parties. The information may be hosted with a service provider. Our agreements with them protect the information that we collect from any use by them that we have not authorized.

The aggregated data (non-personally identifiable information ) may be shared with third parties we engage to help us with marketing & advertising.

Identification on Website or Social Networking Sites (Facebook, Instagram, YouTube)

Any content (either through testimonials or reviews) on our website or Social networking sites that can personally identify our customers will have been consented prior to placing the content on the site.

Security & Storage & Sharing

Customkit Buildings Ltd will take reasonable steps to protect the security of your personally identifiable information that we collect, including both paper and electronic records.

We may disclose your personal information to reputable third party providers both within and outside of New Zealand that work with us to provide our Services (whether by facilitating, providing on our behalf, providing Service related services or analysing how our Services are used, or to help us with marketing of our Services). This may include (but is not limited to) website service providers, credit agencies for assessment of creditworthiness and manufacturers, for product specifications and warranty purposes.

Such third party providers outside of New Zealand may not be required to protect your personal information in a way that, overall provides comparable safeguards to those in the New Zealand Privacy Act 2020. In using the Services or website, you consent to our disclosure of your personal information to its third party providers outside of New Zealand.

No data transmission over the internet can be guaranteed to be completely secure. Accordingly, Customkit Buildings Ltd cannot ensure or warrant the security of any personal information transmitted by you to Customkit Buildings Ltd over the internet.

Your Rights

You have the right to request access to your personal information held by us and to request correction of your personal information. To exercise your rights you can email us a request to:

Email enquiries@customkit.co.nz

Links to Other Websites

Our website may contain links to other websites. These external third-party websites are not operated by us and we have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

This Privacy Policy applies solely to information collected by this website.